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Author Topic: Why is my service suspended for no reason  (Read 6823 times)

Offline 1529681114@qq.com

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Why is my service suspended for no reason
« on: July 28, 2020, 04:31:22 AM »
Recently, I added a CDN to improve the speed of domestic visits in China. I want to know why my service has been suspended and why. Account number: mdttzmcf

Online SE-JAY

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Re: Why is my service suspended for no reason
« Reply #1 on: July 28, 2020, 09:09:04 AM »
Hi,
Your service shows active on my end.
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Offline 1529681114@qq.com

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Re: Why is my service suspended for no reason
« Reply #2 on: July 28, 2020, 10:05:40 AM »
The screenshot of you has been suspended

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Re: Why is my service suspended for no reason
« Reply #3 on: July 28, 2020, 02:34:56 PM »
It could be an issue with your cdn cache.
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Offline 1529681114@qq.com

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Re: Why is my service suspended for no reason
« Reply #4 on: July 28, 2020, 06:17:30 PM »
I turned off the CDN, and I couldn't get in

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Re: Why is my service suspended for no reason
« Reply #5 on: July 28, 2020, 10:22:54 PM »
Are you able to log into the client area? If yes, then your service derr is active.
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Offline 1529681114@qq.com

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Re: Why is my service suspended for no reason
« Reply #6 on: July 28, 2020, 10:35:00 PM »
I changed the domain name again, it's OK

Offline 1529681114@qq.com

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Re: Why is my service suspended for no reason
« Reply #7 on: July 29, 2020, 02:40:31 AM »
That kind of situation happened just now. I ordered the domain name to pause twice, and it was automatically resumed. What do you think this is?Would you like to restart my computer for me。

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Re: Why is my service suspended for no reason
« Reply #8 on: July 29, 2020, 09:14:37 AM »
That kind of situation happened just now. I ordered the domain name to pause twice, and it was automatically resumed. What do you think this is?Would you like to restart my computer for me。

I really explain what is going on here. Specially because you are not using our nameserver, it becomes harder to diagnose.

If you can access the control panel, that means your account isn't suspended.
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