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Author Topic: Unable to login to DirectAdmin even though service is active  (Read 1417 times)

Offline fragpic

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Hey Jay,

My website suddenly went off line 2 days back and upon trying to investigate, it looks like my management panel is not letting me login.
Can you help?

Offline SE-JAY

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Re: Unable to login to DirectAdmin even though service is active
« Reply #1 on: May 05, 2021, 08:24:41 AM »
What's your domain name?
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Offline fragpic

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Re: Unable to login to DirectAdmin even though service is active
« Reply #2 on: May 05, 2021, 08:29:19 AM »
fintrasoftware.com

Offline SE-JAY

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Re: Unable to login to DirectAdmin even though service is active
« Reply #3 on: May 05, 2021, 02:27:24 PM »
Looks like the domain was purged due to inactivity.

I can recreate the service if you want.
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Offline fragpic

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Re: Unable to login to DirectAdmin even though service is active
« Reply #4 on: May 05, 2021, 03:18:26 PM »
Oh. Does that mean I would lose all existing site data?
If that's the case, it's okay. I'm working on migrating to a static site in a few days anyway.

Offline SE-JAY

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Re: Unable to login to DirectAdmin even though service is active
« Reply #5 on: May 05, 2021, 05:05:39 PM »
That is correct and sounds good.
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