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Author Topic: Support for free hosting account  (Read 9722 times)

Offline phanluchoa

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Support for free hosting account
« on: September 18, 2020, 09:42:54 AM »
Hello,

At now, I check on my Dashboard I can't see any package of my hosting that I have created and wait for "Approve". Can you please check for me ? My email I use for create is: hoaplse151404@fpt.edu.vn and domain is: phanluchoafpt0310.tk

Thanks!

Offline SE-JAY

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Re: Support for free hosting account
« Reply #1 on: September 18, 2020, 08:15:48 PM »
Hi. Should be all good to.

Patience is a great virtue. Your welcome email contains the standard setup time and instructions.
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Offline phanluchoa

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Re: Support for free hosting account
« Reply #2 on: September 19, 2020, 10:41:11 AM »
Why my SSL feature is disabled ??? (Details on attach file!)  :)


Offline phanluchoa

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Re: Support for free hosting account
« Reply #3 on: September 19, 2020, 11:10:29 AM »
Also, can you send me the instructions to configure SMTP, POP3 or sth like this ? Thanks!

Offline SE-JAY

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Re: Support for free hosting account
« Reply #4 on: September 19, 2020, 07:00:46 PM »
Why my SSL feature is disabled ??? (Details on attach file!)  :)


What's your domain name? The one posted at the beginning of the post doesn’t point to our server or name server. https://intodns.com/phanluchoafpt0310.tk

Smtp email information is available in your welcome email :)
« Last Edit: September 19, 2020, 11:39:53 PM by SE-JAY »
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Offline phanluchoa

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Re: Support for free hosting account
« Reply #5 on: September 20, 2020, 01:38:46 AM »
I'm point to your IP Server:  (On attach file)


Offline SE-JAY

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Re: Support for free hosting account
« Reply #6 on: September 21, 2020, 02:39:58 PM »
HEY!
Sorry for the delay in response. Been super packed. Quickly looked into the DA Management panel, looks like SSL installer is working now?

Can you please confirm? It was an error with the domain and DNS resolution.
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Offline phanluchoa

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Re: Support for free hosting account
« Reply #7 on: September 24, 2020, 01:47:16 AM »
Ok, but still now I can't use email to set mail on gmail service!

Here its error when I add mail! (On attach file)


Offline SE-JAY

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Re: Support for free hosting account
« Reply #8 on: September 24, 2020, 09:01:19 AM »
Hello,
Safely assuming you have created DNS entry for "mail.yourdomain.com"? If not, feel free to simply use your domain.com for the server address.

If you are still facing error after that, try using SSL instead of TLS.
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Offline phanluchoa

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Re: Support for free hosting account
« Reply #9 on: September 24, 2020, 10:22:00 AM »
Can you send me again the information to setup email account ? Also how to setup dns entry of email ? Thanks!

 

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