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Hosting => Webhosting Support => Topic started by: hipergood on February 11, 2020, 11:25:16 AM

Title: Server free is down
Post by: hipergood on February 11, 2020, 11:25:16 AM
Connection to the database is not established, my sites are down and I have already checked at downforeveryoneorjustme.com

from.. 11:52  a. m. (GMT-4)
Title: Re: Server free is down
Post by: hipergood on February 11, 2020, 11:28:26 AM
Connection to the database is not established, my sites are down and I have already checked at downforeveryoneorjustme.com

from.. 11:52  a. m. (GMT-4)


is back UP (HTTP 200 - OK) (It was down for 31 minutes and 25 seconds).
Title: Re: Server free is down
Post by: SE-JAY on February 11, 2020, 04:59:19 PM
Hey Guys,
Node has been struggling with low iops, causing high load and crazy low performance. I am setting up new node(2) as we speak. A migration email will be sent out shortly. Sorry for the inconvenience.
Title: my websites in my account all is down
Post by: amrhelw on February 13, 2020, 11:44:38 AM
my websites in my account all is down and cannot open my panel
please check my websites :
madinaty.ml
systems.cf
Title: Re: Server free is down
Post by: hipergood on February 13, 2020, 11:46:22 AM
Hey Guys,
Node has been struggling with low iops, causing high load and crazy low performance. I am setting up new node(2) as we speak. A migration email will be sent out shortly. Sorry for the inconvenience.

Boss, the problem seems to be unsolved, the server is down again.
Title: Downtime for two days
Post by: gwolf2u on February 13, 2020, 12:38:06 PM
Hello there,

Yesterday and today got lots of emails from monitor service telling website is offline.
As of this time all is good, yet please have a look.
Domain: https://crdroid.net
Attached today's log.

Cheers
Title: Re: Server free is down
Post by: hipergood on February 13, 2020, 02:14:23 PM
Boss, the problem seems to be unsolved, the server is down again.

I just received the email you mentioned, explaining everything, sorry for having insisted.
Title: Re: Server free is down
Post by: SE-JAY on February 13, 2020, 06:42:11 PM
Whatís up everyone. Apologies for the inconvenience and downtime.   This is not the servedez or nexus bytes way.

Sent out notification email earlier. We have grown quite big and it is time to optimize and spread the load evenly. Users will be spread between multiple servers for proper load management.

Premium user base will be moved and upgrade to ssd storage with more features being available.

Plan revamp is finally here.

It has been quite the ride. Please stay tune!! We are not going anywhere but up. But the next 3 days will be rough.
Title: Re: Server free is down
Post by: Yikes on February 15, 2020, 03:50:00 AM
Whatís up everyone. Apologies for the inconvenience and downtime.   This is not the servedez or nexus bytes way.

Sent out notification email earlier. We have grown quite big and it is time to optimize and spread the load evenly. Users will be spread between multiple servers for proper load management.

Premium user base will be moved and upgrade to ssd storage with more features being available.

Plan revamp is finally here.

It has been quite the ride. Please stay tune!! We are not going anywhere but up. But the next 3 days will be rough.

Are we gonna get to upgrade our free hosting or is it only gonna be vps atm?
Title: Re: Server free is down
Post by: SE-JAY on February 15, 2020, 11:47:20 AM
Free hosting node is getting split between 2 for proper load balancing and growth support.

Paid hosting customers got free SSD upgrade plus some other goodies. This will be fun :)
Title: Re: Server free is down
Post by: SE-JAY on February 15, 2020, 11:54:10 PM
Alright guys, sorry for the delay, we are half away done with the migration :). Almost there!!
Title: Re: Server free is down
Post by: Yikes on February 15, 2020, 11:57:29 PM
Ok, thanks. :)
Title: Re: Server free is down
Post by: dpn on February 16, 2020, 08:01:49 AM
Nice, looking forward to it.  :)
Title: Re: Server free is down
Post by: asuka on February 16, 2020, 09:08:05 AM
Waiting ;)
Title: Re: Server free is down
Post by: SE-JAY on February 17, 2020, 01:09:56 AM
Alright guys. Quick update, base migration is done.

Still need to update licensing for da and softaclous,  which should be done in the morning.

Will send a proper announcement,  once I catch some much needed sleep. Otherwise, everything should be good now.

You can try logging in using yourdomain:2222
Title: Re: Server free is down
Post by: asuka on February 17, 2020, 01:36:54 AM
Alright guys. Quick update, base migration is done.

Still need to update licensing for da and softaclous,  which should be done in the morning.

Will send a proper announcement,  once I catch some much needed sleep. Otherwise, everything should be good now.

You can try logging in using yourdomain:2222

Thanks.

Where can I find the new server IP?

The IP in DNS Management of DirectAdmin is still the old one (178.63.68.107).

And the 443 port of 188.40.49.47 is not opened when ger1.mymanagementpanel.com is pointing to 188.40.49.47.
Title: Re: Server free is down
Post by: SE-JAY on February 17, 2020, 09:16:10 AM
Hey Stranger,
188.40.49.47 is the new IP.

DNS propagation is a pain in the ass and you might need to restart your router and flush dns cache.
Title: Re: Server free is down
Post by: mrthub on February 17, 2020, 10:27:53 AM
DNS cache flushed
https://downforeveryoneorjustme.com/infiniteloot.in
not working
Title: Re: Server free is down
Post by: SE-JAY on February 17, 2020, 10:44:15 AM
Hello,
Please remove : ns3.servedez.com and ns4.servedez.com from your nameservers.
Title: Re: Server free is down
Post by: mrthub on February 17, 2020, 10:45:21 AM
Custom nameservers?
or what should i add in DNS record?
Title: Re: Server free is down
Post by: SE-JAY on February 17, 2020, 10:47:18 AM
You don't need to add anything.

You should only have ns1.mymanagementpanel.com and ns2.mymanagementpanel.com for your nameserver entry.
Title: Re: Server free is down
Post by: mrthub on February 17, 2020, 10:47:50 AM
Ok boss
Thanks!
Title: Re: Server free is down
Post by: SE-JAY on February 17, 2020, 10:52:41 AM
We good to go?
Title: Re: Server free is down
Post by: mrthub on February 17, 2020, 10:54:31 AM
Yups
But My DNS will take 5-6 hours for Update this... ;D ;D
Hope So its working
Title: Re: Server free is down
Post by: SE-JAY on February 17, 2020, 10:57:44 AM
As long as you got the mymanagementpanel ns on, you are good to go my friend :)
Title: Re: Server free is down
Post by: KinginTamil on February 17, 2020, 08:25:32 PM
Hi sir the server are start or not, than any name server to update
Title: Re: Server free is down
Post by: SE-JAY on February 17, 2020, 09:05:53 PM
Hello,
Migration was done yesterday night.

Please use ns1 and ns2.mymanagementpanel.com for name servers.
Title: Re: Server free is down
Post by: LittleLamb on February 18, 2020, 02:30:09 AM

Still not able to login to management c-panel :

https://ger1.mymanagementpanel.com:2222/CMD_LOGIN


Is this a general problem to other users?

Time out Message:
"
The connection has timed out

The server at ger1.mymanagementpanel.com is taking too long to respond.

    The site could be temporarily unavailable or too busy. Try again in a few moments.

    If you are unable to load any pages, check your computerís network connection.
    If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
"
Title: Re: Server free is down
Post by: SE-JAY on February 18, 2020, 09:37:41 AM
Hello,
Please flush your dns cache.
Title: Re: Server free is down
Post by: thegeorgeweb on February 18, 2020, 12:04:52 PM
Please when will the Stock be renewed for free servers
Title: Re: Server free is down
Post by: SE-JAY on February 18, 2020, 10:25:16 PM
Small stock has been added :)
Title: Re: Server free is down
Post by: thegeorgeweb on February 19, 2020, 07:36:47 AM
please when i try importing old database SQL it gives errors like this "Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later. please help me, my domain name is https://websaet.com
Title: Re: Server free is down
Post by: SE-JAY on February 19, 2020, 09:24:24 AM
Hello,
Please open your own thread for support. Hijacking someone elseís thread is extremely unprofessional:/
Title: Re: Server free is down
Post by: LittleLamb on February 19, 2020, 08:49:56 PM
Still not able to login to management c-panel both from Management Panel re-direct or from c-panel login link:
https://nexusbytes.com/clientarea.php?action=productdetails&id=4051
https://ger1.mymanagementpanel.com:2222/CMD_LOGIN

Is this a general problem to other users?

Able to get the login page but login with server ID get Error Message :"
Hmm, login details do not seem to be correct. Please try again.
Title: Re: Server free is down
Post by: SE-JAY on February 19, 2020, 09:29:30 PM
What's your userid?
Title: Re: Server free is down
Post by: LittleLamb on February 19, 2020, 10:15:31 PM
The host login for c-panel is :  vdawidkz

changed password already but still not able to login
Title: Re: Server free is down
Post by: SE-JAY on February 19, 2020, 10:52:50 PM
Resent your login.

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