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Author Topic: My Service has been suspended  (Read 2315 times)

Offline ngaduc

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My Service has been suspended
« on: October 24, 2020, 01:02:29 PM »
My Free Hosting service got suspended, i think my hosting got DDoS and caused excessive cpu usage. Please reactive my service so i can continue with my project in this website. If you are unable to reactive my service please send me backup of my website
Thanks so much
Nguyen Anh Duc
ngaduc

My Domain: fztfansub.tk


Attached image below so I think my hosting has been DDoS
« Last Edit: October 24, 2020, 11:08:04 PM by SE-JAY »

Offline SE-JAY

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Re: My Service has been suspended
« Reply #1 on: October 24, 2020, 06:51:32 PM »
Hi,
Your service was suspended for excessive CPU and memory usage. We won't be able to reactivate it unfortunately. However, please pm me an ftp access where we can upload the backup file.
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Offline ngaduc

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Re: My Service has been suspended
« Reply #2 on: October 24, 2020, 08:34:45 PM »
Okay thanks so much, but i don't have any ftp access, can you upload to my google drive or onedrive for me, i will give you my accouny

Offline SE-JAY

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Re: My Service has been suspended
« Reply #3 on: October 24, 2020, 09:01:13 PM »
I will email you an onetime temporary download link.
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Offline ngaduc

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Re: My Service has been suspended
« Reply #4 on: October 24, 2020, 09:15:51 PM »
I can't find the email you sent me  :(
« Last Edit: October 24, 2020, 11:07:17 PM by SE-JAY »

Offline SE-JAY

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Re: My Service has been suspended
« Reply #5 on: October 24, 2020, 11:07:46 PM »
Just sent you a pm.

P.S  removed your personal email from here since it is private information :)
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Offline ngaduc

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Re: My Service has been suspended
« Reply #6 on: October 25, 2020, 12:28:23 AM »
uhm so can I fix this problem in 24 hours?, and after I have solved it, i wish you reactive my service.  :'( :'(

Offline SE-JAY

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Re: My Service has been suspended
« Reply #7 on: October 25, 2020, 11:44:54 AM »
Sure thing boss. Please remember, resources are also shared with other and if you are constantly hitting the limit, it is better to consider upgrading to a plan, that offers adequate resources :)

Service has been reactivated :)
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Offline ngaduc

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Re: My Service has been suspended
« Reply #8 on: October 26, 2020, 12:44:13 AM »
First of all, I would like to thanks for reactive my service, and I have one question, can I change my domain name via DirectAdmin? If can't, can you change domain for me? (I don't want my host to be DDoS anymore so I have to change domain)

Offline SE-JAY

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Re: My Service has been suspended
« Reply #9 on: October 26, 2020, 12:57:35 PM »
You can change it yourself under domain setup.
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