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Author Topic: I created a support request but my account has been canceled.  (Read 919 times)

Offline 3721687

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I created a support request but my account has been canceled.
support request no: # 458262

Hello, your work looked serious and I wanted to try Europe Webhosting - FreeHosting service.

But my order was canceled every time. I asked for support, but this time my account was canceled. Do you want to say What should I do to create this trial account? Why don't you let me create an account? Why is that?

Do I need to provide my credit card information for a free account? I guess that's the problem. If so, I don't want this nonsense anyway. I hope you are kind, maybe you answered my question. Thanks.

Offline SE-JAY

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Re: I created a support request but my account has been canceled.
« Reply #1 on: April 15, 2021, 08:41:09 PM »
You submitted 6 orders within 10 minutes from each other, with the same domain, while the orders were pending.

This is a no frill no commitment no credit card require free hosting. We have 0 obligations to accept every single orders.
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Offline 3721687

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Re: I created a support request but my account has been canceled.
« Reply #2 on: April 16, 2021, 06:33:57 AM »
So SE-JAY, the same happened when I made 1 request, or you did the same. Don't you need to say if a person cannot make more than one order. If it is illegal to do this, why are you deleting my account without warning me. Honestly, my confidence has been shaken and I think this hosting company is up to the humanitarian of 1 or two people. Maybe this "servedez.com" or "nexusbytes.com" isn't even a real company. All you had to do was to warn me, not to delete my account directly. Maybe you want to delete this message as well or delete my user account here. just like a vandal. Or you can choose to be more polite and alert your users. If it is possible to add more than one order with the same domain, you should not allow this as software. You are permitted to open a free trial account. but in reality things seem to run differently. I hope this is not a fraud.

Offline SE-JAY

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Re: I created a support request but my account has been canceled.
« Reply #3 on: April 16, 2021, 08:17:36 AM »
- Problem 1: On the order page and while opening tickets, it clearly mentions: Do not open ticket. Support is via forum only, for free hosting.

By opening ticket, it shows you didn't read what you signed up for. That also tells me that you obviously didn't spend enough time reading our terms and conditions, which you chose to agree.

- Problem 2: You were spamming our ordering system. To prevent that, we closed your account. If your order doesn't get approved the first time for whatever reason, it won't the second time. And definitely not by spamming the order page.

- Problem 2: You do see other folks opening help requests and getting answered right? All those who are actually using free hosting? Yet you say it is not real? Any who.

Your orders won't be activated and making provocating comments such as this is nonsense and not real won't help your case either.

Appreciate the politeness. It is best for us to move on. This is not going to go anywhere.

 Per EU privacy law, we won't be keeping your personal details on our billing system  since you never had an active service with us.
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Offline 3721687

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Re: I created a support request but my account has been canceled.
« Reply #4 on: April 17, 2021, 07:43:13 AM »
There is only one problem. My account has been canceled because I placed a few orders. Without any warning. I wish you and your friends success. The next time I see serveez.com "or" nexusbytes.com ", I will remember this. You were not helpful at all.

 

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