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Author Topic: I am unable to use domain name with extension com.ng  (Read 3816 times)

Offline Lekxel

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I am unable to use domain name with extension com.ng
« on: November 08, 2019, 10:11:37 PM »
I tried ordering for a hosting plan using the com.ng extension but it does not work. Please help.

Offline SE-JAY

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Re: I am unable to use domain name with extension com.ng
« Reply #1 on: November 09, 2019, 06:00:27 AM »
I tried ordering for a hosting plan using the com.ng extension but it does not work. Please help.


Hey!
Please order with .tk extension and leave a note when you place an order. I will change it manually :)
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Offline Lekxel

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Re: I am unable to use domain name with extension com.ng
« Reply #2 on: November 09, 2019, 06:03:09 PM »
Thanks, I have ordered with mobydata.tk ,please, I'd like it changed to mobydata.com.ng

Offline SE-JAY

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Re: I am unable to use domain name with extension com.ng
« Reply #3 on: November 09, 2019, 06:53:52 PM »
Thanks, I have ordered with mobydata.tk ,please, I'd like it changed to mobydata.com.ng
Done :)
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Offline Lekxel

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Re: I am unable to use domain name with extension com.ng
« Reply #4 on: November 09, 2019, 07:24:49 PM »
Thanks

Offline SE-JAY

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Re: I am unable to use domain name with extension com.ng
« Reply #5 on: November 09, 2019, 10:34:40 PM »
Welcome abroad :)
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Offline ThatCrazyPandog

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Re: I am unable to use domain name with extension com.ng
« Reply #6 on: November 15, 2019, 01:54:11 PM »
If you want your domain changed, the easiest way to do it is to backup your current site that you wish to have your domain changed, send a request to Jay to have service canceled on the old domain (this will take upwards to 24 hours in some cases), sign up for a new site with your new domain and lastly restore all of your site files from a backup (either an entire folder or a ZIP file via FTP or the file manager in DirectAdmin as those are only supported and will only work on the server) to your new domain. You'll have to do this each and every time you wish to have your domain name changed on your hosting account as you can only host 1 SITE ONLY at a time on the free hosting plan.
Brandon Holt aka RinRin Blissgreen
A derpy tech loving UV reactive pandog (half red panda, half corgi somewhat) who likes donuts and junk food!

Offline SE-JAY

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Re: I am unable to use domain name with extension com.ng
« Reply #7 on: November 15, 2019, 07:17:30 PM »
If you want your domain changed, the easiest way to do it is to backup your current site that you wish to have your domain changed, send a request to Jay to have service canceled on the old domain (this will take upwards to 24 hours in some cases), sign up for a new site with your new domain and lastly restore all of your site files from a backup (either an entire folder or a ZIP file via FTP or the file manager in DirectAdmin as those are only supported and will only work on the server) to your new domain. You'll have to do this each and every time you wish to have your domain name changed on your hosting account as you can only host 1 SITE ONLY at a time on the free hosting plan.

Nah boss, I like to make everyones life easy. It is not that difficult to make those updates on the backend. But your method is perfect for anyone and everyone, even those who are switching from others :)
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