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Hosting => Webhosting Support => Topic started by: sjsst on March 21, 2021, 03:41:58 PM

Title: Error ID: 8126a1bc stopping website from being live
Post by: sjsst on March 21, 2021, 03:41:58 PM
I am trying to make my Python(Django) website live but I encountered the Error ID:8126a1bc. Please help me resolving the following error so that my website is live. Domain - shreejisecuresofttech.com
Title: Re: Error ID: 8126a1bc stopping website from being live
Post by: SE-JAY on March 21, 2021, 04:13:06 PM
Please create a passenger log file, add it to your config and share the log output.
Title: Re: Error ID: 8126a1bc stopping website from being live
Post by: sjsst on March 21, 2021, 05:52:42 PM
Can you guide me how to create log file and tell me what are the commands needs to be write in passenger.log file
Title: Re: Error ID: 8126a1bc stopping website from being live
Post by: SE-JAY on March 22, 2021, 12:06:27 AM
This should be created within your file system and defined with your code.

If you are unaware how to or not familiar with the code, please reach out the developer of your codebase.

Without the log, can't really troubleshoot much.
Title: Re: Error ID: 8126a1bc stopping website from being live
Post by: sjsst on March 22, 2021, 09:09:05 AM
The problem was that I install the unsupported version of Django==3.1.7 instead of Django==2.1.2
Title: Re: Error ID: 8126a1bc stopping website from being live
Post by: sjsst on March 22, 2021, 10:43:20 AM
Kindly please update you server to latest Django.
Title: Re: Error ID: 8126a1bc stopping website from being live
Post by: SE-JAY on March 22, 2021, 10:10:12 PM
Hello,
Only the following versions are currently supported by our system and available within the control panel:

2.7.18

3.5.9

3.7.8

3.8.6

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