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Hosting => Webhosting Support => Topic started by: PrinceSalilSharma on September 18, 2019, 10:11:21 AM

Title: A trusted SSL Certificate was not found
Post by: PrinceSalilSharma on September 18, 2019, 10:11:21 AM
I just deleted my  wordpress and now trying to reinstall it, but in softacuulous is throwing an error "A trusted SSL Certificate was not found". I am unable to install wordpress and i have installed let's encrypt ssl already
Title: Re: A trusted SSL Certificate was not found
Post by: SE-JAY on September 18, 2019, 11:33:41 AM
I just deleted my  wordpress and now trying to reinstall it, but in softacuulous is throwing an error "A trusted SSL Certificate was not found". I am unable to install wordpress and i have installed let's encrypt ssl already

You can still install wordpress and ignore the error.

However, have you tried reinstalling SSL certificate for the domain in question?

Also are you using our DNS service (mymanagementpanel.com name servers)?
Title: Re: A trusted SSL Certificate was not found
Post by: PrinceSalilSharma on September 18, 2019, 01:26:16 PM
it throws error when i go for reinstallation of wordpress after ignoring "A trusted SSL Certificate was not found". I am attaching screenshot
Title: Re: A trusted SSL Certificate was not found
Post by: SE-JAY on September 18, 2019, 05:07:41 PM
it throws error when i go for reinstallation of wordpress after ignoring "A trusted SSL Certificate was not found". I am attaching screenshot

Please provide either your username or domain .
Title: Re: A trusted SSL Certificate was not found
Post by: PrinceSalilSharma on September 19, 2019, 06:14:45 AM
my domain name is AKHNOOR.COM
Title: Re: A trusted SSL Certificate was not found
Post by: SE-JAY on September 19, 2019, 10:42:11 AM
I went ahead and reinstalled SSL for your website. Everything looks fine. Please confirm.
Title: Re: A trusted SSL Certificate was not found
Post by: PrinceSalilSharma on September 19, 2019, 10:47:25 AM
its still throwing error, i am attaching screenshot.
Title: Re: A trusted SSL Certificate was not found
Post by: SE-JAY on September 19, 2019, 03:58:59 PM
Please see attached.
Title: Re: A trusted SSL Certificate was not found
Post by: PrinceSalilSharma on September 21, 2019, 06:27:53 AM
yes its working now...
Title: Re: A trusted SSL Certificate was not found
Post by: PrinceSalilSharma on September 21, 2019, 07:50:48 AM
its throwing same error again... plz fix this issue permanetly... plz have a look at screenshot attached
Title: Re: A trusted SSL Certificate was not found
Post by: SE-JAY on September 21, 2019, 10:38:47 AM
its throwing same error again... plz fix this issue permanetly... plz have a look at screenshot attached

Have you made any changes in between "working" and "not working" time frame?
Title: Re: A trusted SSL Certificate was not found
Post by: PrinceSalilSharma on September 21, 2019, 12:44:56 PM
i deleted wordpress installation and trierd to install it again..... this is the only thing i did
Title: Re: A trusted SSL Certificate was not found
Post by: SE-JAY on September 21, 2019, 01:46:35 PM
Have you tried installing New SSL certificates with Letís Encrypt?
Title: Re: A trusted SSL Certificate was not found
Post by: PrinceSalilSharma on September 21, 2019, 02:04:03 PM
no i didn't tried to install ssl at all. I only installed and then deleted wordpress, this is the one and only thing thing i did
Title: Re: A trusted SSL Certificate was not found
Post by: SE-JAY on September 21, 2019, 02:41:46 PM
Please ignore "A trusted SSL certificate was not found" message and proceed with your installation.

Please let me know if you notice anything different after successful installation.

Thanks.