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Recent Posts

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Webhosting Support / Re: Account activation

« Last post by SE-JAY on May 27, 2020, 03:59:39 PM »

Hello,
Looks like couple of things went wrong with your orders.

Please make sure the following 4 things are correct:

You have signed with real first and last name.
You used real billing address.
You have signed up with a domain, that is active and controlled by you.
You are not using any VPN.

Webhosting Support / Re: what are incoming and outgoing email servers?

« Last post by SE-JAY on May 27, 2020, 03:57:09 PM »

Ah! There is no way of resetting from admin end with out a complete refresh. If you are using domain, it "should" be fine, as long as the domain is pointing to the server

Webhosting Support / Account activation

« Last post by Antonius0 on May 27, 2020, 01:57:45 PM »

Hi, I am waiting for account activation order number 5747908088 I hope this is not a bad joke

Webhosting Support / Re: what are incoming and outgoing email servers?

« Last post by s1ght2b on May 27, 2020, 02:39:59 AM »

Quote from: SE-JAY on May 27, 2020, 02:37:33 AM

Ahhh, you mean the dns configs?

You should be able to reset everything to default.

well basically there is a setting in Roundcube where you can switch the domain, I switched the default emails domain to my websites instead of the default localhost. Im just scared email won't work but it seems to be working okay for my other accounts.

Webhosting Support / Re: what are incoming and outgoing email servers?

« Last post by SE-JAY on May 27, 2020, 02:37:33 AM »

Ahhh, you mean the dns configs?

You should be able to reset everything to default.

Webhosting Support / Re: what are incoming and outgoing email servers?

« Last post by s1ght2b on May 27, 2020, 01:35:46 AM »

oof so then i made a mistake and changed some of the mail servers that email account is linked too.....any way to reset them? I changed the localhost host for it and replaced it with my own. oof. any fixes? I cant change it back to localhost because it says its an invalid server

Webhosting Support / Re: what are incoming and outgoing email servers?

« Last post by SE-JAY on May 27, 2020, 01:30:40 AM »

Ah I knew I wasn't going crazy.

Default email on the account is actually not a valid email address but a forwarder.

Tldr; it is not accessible nor usable for outside world.

Long details: https://help.directadmin.com/item.php?id=328

Webhosting Support / Re: what are incoming and outgoing email servers?

« Last post by s1ght2b on May 26, 2020, 11:11:21 PM »

I am now getting this error when I try to send emails to the default email.

Webhosting Support / Re: FTP on port 21 and use TLS/SSL Explicit Encryption

« Last post by SE-JAY on May 26, 2020, 09:57:36 AM »

Negative. I was able to connect without any issue. Maybe other forum members can confirm if the same is on their end?

Webhosting Support / Re: Order marked as fraud

« Last post by SE-JAY on May 26, 2020, 09:43:27 AM »

Hi Jorian,
Can you please pop in a ticket as we might require additional verifications.

Have you tried placing your order without a vpn?

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